Service Coverage
The Commission encourages the National Operator (UPL) to continually improve on the service coverage and penetration levels, which can be used to measure achievements in the Universal service provision. The number of postal outlets / service points is to be increased progressively as shown below to match service expansion requirements and customer demand.
| Service Coverage |
| Target | Target Period |
| | June 2006 | June 2007 | June 2008 |
| To have a Departmental Post Office (DPO) at each District Headquarters (No. of District Hqrs with a DPO) | 50 | 53 | 56 |
| Establish a Postal Agency in every town of 2500 residents (% of total towns with at least 2500 people) | 25 | 50 | 100 |
| Establish a Postal Agency for every five Senior Secondary Schools or 10 Primary Schools in a District | 25 | 50 | 100 |
| To have a Departmental Post Office (DPO) to every 20 Postal Agencies countrywide | 1:50 | 1:45 | 1:20 |
| To establish a Postal Agency at every University or Post-Secondary Institution ( % of total No. of institutions) | 25 | 50 | 100 |